If you have forgotten your password, click the FORGOT PASSWORD link in the Log In Window for instructions on resetting your Password.

<p id="isPasted" style="text-align: justify;">If you have forgotten your password, click the FORGOT PASSWORD link in the Log In Window for instructions on resetting your Password.</p>

I've forgotten my password?

Please be assured that all the information you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent. To register at JOE'S, we will need to know your name, mailing address an

<p id="isPasted" style="text-align: justify;">Please be assured that all the information you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent. To register at JOE&apos;S, we will need to know your name, mailing address and email address. To process credit card orders online we also require your billing address, shipping address, telephone number, credit card number and expiration date. JOE&apos;S only keeps a record of your transactions; your credit card details are not held on our website. Please note that JOE&apos;S may also use the information you provide to inform you of new goods and services via email. If you prefer not to receive these emails, please send an email to unsubscribe@joesjeans.com. click here to read our PRIVACY POLICY in full.</p>

Is my personal information kept private?

NEW ARRIVALS 

WOMEN

FIT GUIDE

SALE

Joe's Jeans

If you have registered, you will be able to view and track the status of your shipment by signing in and selecting My Account.

ACCOUNT

How do I make a purchase?

Do I need to set up an account to place an order?

What payment methods does Joe's accept?

Is it safe to use my credit card online at Joe's?

How much tax will I have to pay?

Can I update or change my order?

How will I know you received my order  & when will payment be deducted?

ORDERS & PAYMENT

How do I know if an item is in stock?

Which size should I choose?

Do I know that the products you are selling are authentic?

PRODUCT & FIT

How do I return or exchange an item?

What items are non-refundable?

Will I be refunded the full value of my order?

RETURNS & EXCHANGES

Does Joe's ship to Hawaii or Alaska?

Does Joe's ship to Post Office (PO) Boxes?

Does Joe's ship to multiple addresses?

How soon can I get my order and how much will it cost?

Do you ship to military addresses?

International Shipping

Is my package insured?

Can I change my shipping address after my order has been dispatched?

Can I track my order?

SHIPPING