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FIT GUIDE

SALE

Joe's Jeans 2025

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If you have forgotten your password, click the FORGOT PASSWORD link in the Log In Window for instructions on resetting your Password.

I've forgotten my password?

ACCOUNT

How do I make a purchase?

Do I need to set up an account to place an order?

What payment methods does Joe's accept?

Is it safe to use my credit card online at Joe's?

How much tax will I have to pay?

Can I update or change my order?

How will I know you received my order  & when will payment be deducted?

ORDERS & PAYMENT

How do I know if an item is in stock?

Which size should I choose?

Do I know that the products you are selling are authentic?

PRODUCT & FIT

How do I return or exchange an item?

What items are non-refundable?

Will I be refunded the full value of my order?

RETURNS & EXCHANGES

Does Joe's ship to Hawaii or Alaska?

Does Joe's ship to Post Office (PO) Boxes?

Does Joe's ship to multiple addresses?

How soon can I get my order and how much will it cost?

Do you ship to military addresses?

International Shipping

Is my package insured?

Can I change my shipping address after my order has been dispatched?

Can I track my order?

SHIPPING

Is my personal information kept private?

I've forgotten my password?Updated 2 years ago