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SHIPPING

For Ground orders, please allow up to 2-3 additional business days to process your order. For 2nd day and Next Day delivery, please ensure you place your order before 12pm EST weekdays.

Does Joe's ship to Hawaii or Alaska?

Free shipping services and expedited shipping fees at checkout do not include Hawaii, Alaska or Puerto Rico. At this time, Joe's does not include a Return Mailing Label for orders shipped to Hawaii, Alaska & Puerto Rico.

Does Joe's ship to Post Office (PO) Boxes?

For security reasons, we are unable to deliver to Post Office boxes (PO Box in shipping address) at this time.

Does Joe's ship to multiple addresses?

Unfortunately, you may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

How soon can I get my order and how much will it cost?

We offer different shipping options to meet your needs – as listed below:. DOMESTIC SHIPPING COSTS & METHODS (Excludes Hawaii & Alaska). UPS Next Day. For 2nd day and Next Day delivery, please ensure you place your order before 12pm EST weekdays. All

Do you ship to military addresses?

For security reasons, we do not currently ship APO/FPO addresses.

International Shipping

Your order will be delivered by DHL who will attempt to deliver the goods to you three (3) times. JoesJeans.com currently ships to the following countries: Canada, United Kingdom, France, Mexico and Australia. Your order will be delivered by DHL who

Is my package insured?

All items are insured against theft and accidental damage whilst in transit from JOE'S to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box

Can I change my shipping address after my order has been dispatched?

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

Can I track my order?

Once your order has been shipped, you will receive email confirmation of your shipping details and a UPS tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting My Account.